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Below are some of the more recent installations we have undertaken
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Restoration of a beautiful 8ft E.J Riley Diner with barley twist legs.
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Restoration and installation...
Burnt Mill House, Summerhill, Douglas, Isle of Man.
May 30, 2010
Sovereign Leisure Ltd., confidently took on this restoration project for me earlier this year and I am delighted with the end result!
From the time of collection to delivery and installation in the Isle of Man, advice, pricing and information received have all been clear. All work was completed to plan and the quality of the finished table is outstanding and exceeds my original expectation. I am now the proud owner of an 80 year old Riley table, which to all intents and purposes is “brand new”. - A testament to both the quality of the original table and to the thorough workmanship undertaken by Sovereign Leisure Ltd.
Quality, Care and Service are words too frequently used these days. – Positively; my sincere thanks go out to Mario and to Will for restoring and delivering this valued family relic to its new home, where it will continue to give much enjoyment and pleasure.
David Taylor.
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Refurbished 9ft Mahogany Burroughes And Watts Table |
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Delivered and installed for Mr David Morrison.
I have to say I have been very impressed with your whole service, from start of communications through to completion of the table installation. I had researched quite a few sources of refurbished (preferably antique) tables and only came across your web site by accident (putting “refurbished” in Google). I had never heard of Sovereign Leisure and neither had my local “adviser”, Frank Sandell. However, he looked at your web site and seemed impressed.
Many things about Sovereign leisure impressed me....
Your very apparent skills, experience and professionalism.
Your excellent communication at all times – quick response, photos, information – nothing too much trouble.
The obvious quality of the product.
Frequent and many surprises – but good ones! I did not realise the comprehensive accessory “kit” was included and you even provided a canopy for me to renovate – then re wired it without being asked. I imagined the cues and maybe balls would be second-hand too, but no, everything is good quality. Then we mentioned 10 or 15 ball triangle and you immediately offered me both, again without any “negotiation”. I know these are not big items in the overall budget but they all add up and I am sure that others would have been more penny pinching. Moreover, the triangles are beautifully made to match. I really appreciate that, and the attention to detail generally (screw slots lining up!) The finished table looks wonderful and in its new lease of life.
Much of my business life has been involved in Japan and there the customer is second to none. They live by their saying “the customer is God”... Unfortunately that generally cannot be said of the UK. I get very angry and frustrated over the lack of care from most service providers. They forget that without the customer, they would not have a business. So today’s experience was hearting and refreshing. Long may your enterprising group flourish as it deserves, given the attention you devote to the customer.
Feel free to use any of my comments & I’d always be happy to talk to prospective customers who may be uncertain about Sovereign leisure.
Best wishes and many thanks again,
David Morrision. |
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